Practice Policies

Dental Insurance is different from Medical Insurance. Please review the insurance benefit booklet you received from your provider to better understand the benefits that are available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your policy.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment. Please let us know if you have questions about our financial policies or financing options prior to your treatment.

We are happy to submit claims to your insurance, regardless of our network status (aside from Medicaid, Medical Assistance, and state-funded plans as noted below). The following is a list of plans we are currently “in network” with, but please note that this list can change and may not be all-encompassing, so call us if you have any questions:

Dental

• Connection Dental/GEHA family of insurances (see your card)
• DeCare
• Delta Dental (except group 216)
• HealthPartners Humana PPO
• Medica
• Premier family of insurances (see your card)
• Sunlife Dental Health Alliance family of insurances (see your card)
• Unicare

Medical

• HealthPartners
• Open Access Cigna (through HealthPartners)
• Medica
• Medicare and some Medicare Advantage plans
• Blue Cross/Blue Shield

Please note: We are not Medicaid providers and cannot see Medicaid/Medical Assistance patients, even if you have another primary medical policy. We also cannot see any other state-funded medical or dental plans. Please contact the MN Dept of Human Services for information on where you can find a provider, or call 911 if it is an emergency.

For your convenience, we accept payments made with cash, debit cards, Visa, MasterCard, Discover, and American Express. We also offer financing through CareCredit®.

CareCredit® is available to help you pay for dental procedures your insurance doesn’t cover. CareCredit® offers low minimum monthly payment options so you can take care of your dental health. With three simple steps, including an instant approval process, it’s easy to apply for CareCredit. Click here for more information.

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.